Switzerland Insider

Switzerland Insider

1. About The Services

Kings and Swans GmbH is here to assist you in uncovering the wonders of Switzerland by offering personalised advice on activities and attractions and the ins and outs of Swiss travel.

1.1 What The Services Include:

  • Tailored recommendations to enhance your travel itinerary.
  • Practical advice on managing travel expectations.
  • Suggestions based experiences, judgement and insights.

1.2 What Services Are Not Included:

  • Booking of accommodations, restaurant reservations, arrangement of rental cars or bookings with any third-party vendors. This is purely advisory, aiming to equip the clients with the knowledge and confidence to make informed travel decisions.

2. Release of Liability

The advice provided is intended for educational purposes. As a client, you bear the full responsibility for any decisions and outcomes resulting from your travel activities. Kings and Swans GmbH is not liable for any loss, injury, delay, or inconvenience experienced during your travels, nor for the services provided by third-party vendors you may engage with.

By engaging with our services, you acknowledge that Kings and Swans GmbH is not responsible for the direct outcomes of the travel consultation or travel guides, including but not limited to any dissatisfaction with travel experiences or incorrect bookings made based on the consultation. The information, advice, and travel guides provided remain our intellectual property and cannot be redistributed or resold without our explicit consent.

3. Communication

The interactions for the consultations will primarily take place via email and video calls, utilising platforms like Zoom. We reserve the right to end any conversation that becomes inappropriate or abusive.

4. Travel Consultations

4.1 Payment Terms

In the case of consultations, a payment link will be provided together with the login for the video call. The client has 24 hours to pay for the consultation for the booking to be confirmed.

4.2 Cancellation Policy

Cancellation is possible up to 48 hours before the scheduled consultation and the payment will be partially refunded with a deduction of CHF 20 that serves as an administrative fee. For cancellations within 48 hours of the scheduled consultation, no refund is possible. You always have the option to reschedule.

4.3 Rescheduling

Both parties have the right to reschedule the travel consultation two times via the rescheduling link provided in the first email.

5. Dispute Resolution

Should any issues arise, please feel free to reach out to us directly at greg@switzerlandinsider.com. Disputes will be settled in court, located at Kings and Swans GmbH’s jurisdiction, ensuring a formal process if needed.

6. Salvatory Clause

Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely approximates the intent and economic effect of the invalid provision.